DEFENDERS Corporate Jobs

Corporate Care­­ers

At our headquarters in Indianapolis, Indiana, there are a number of opportunities in Finance/Accounting, Marketing, Leadership & Development and more! When you join the DEFENDERS team, you’ll be a part of a team who’s aspiration is to ensure that bad things don’t happen to good people.

Job Information

DEFENDERS Key Account Manager (Remote Location-Open) in Indianapolis, Indiana

Overview

The Key Account Manager is responsible and accountable for achieving annual revenue and profit goals for assigned Business Partnerships key accounts. Drives demand-generation and customer acquisition; oversees key account operations to ensure campaigns are compliant and executed in a cost-efficient, continuous-improving manger. Build relationships with stakeholders and decision makers at key accounts to support and enable DEFENDERS’ growth.

Responsibilities

  • Grow existing partnerships to drive install volume and profitability through contract and financial models, performance and creative optimization, relationship management, and account strategy

  • Review key account business results and primary metrics daily. Partner with Director of Key Accounts, finanace, and analystics team to identify optimization and growth opportunities.

  • Identify, develop and execute new strategic opportunities to grow install volume and profitability.

  • Includes contract process, compliance support, compensation needs, escalated customer service issues, and campaign management for assigned key accounts.

  • Work with Director of Key Accounts to build and implement account goals and development plans that align with partners and business objectives

  • Travel to business partners to support partner relationships through education, incentives, added support, onboarding, and execution of marketing strategies.

  • Develop and deliver training and coaching to Business Partners.

  • Execute on communication strategy to adequately meet partners’ needs.

  • Serve as the primary liaison with DEFENDERS’ team members to ensure world-class partner experience.

  • Work with Business Partners, internal marketing services to develop compliant marketing materials.

  • Collaborate with Risk Management department to ensure Partner campaigns are approved, documented and launched in accordance to ADT and DEFENDERS guidelines.

  • Develop analytical tools, and processes to support Business Partners objectives and support decision-making

Qualifications

  • Bachelor’s Degree, preferably with a Business or Marketing focus.

  • Highly proficient in Microsoft Office Suite with the ability to learn in-house software applications. Microsoft CRM experience a plus. Highly movtivated individual.

  • At least 3 years of experience and success leading major accounts. Experience in lead generation, account management, and consumer marketing preferred.

  • 50%+ Travel

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Job Locations US-IN-Indianapolis

Job ID 2019-3784

City Home Office

Category Marketing

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