DEFENDERS Risk Management Analyst in INDIANAPOLIS, Indiana
To support company wide strategic intiatives to maintain compliance with Federal and State laws, industry standards and ADT requirements through process focused analytical reporting while also assisting in resolving customer complaints.
Utilize speech analytics and recognition software to support business initiatives, identify opportunities for growth, and achieve cross-departmental goals.
Leverage data and insights to drive growth and manage risk across the business.
Access, report, analyze and interpret data from multiple business sources.
Assist with research and resolution of escalated customer complaints.
Independently manage project deadlines to ensure the timely delivery of information.
Education: Bachelor’s degree
Skills/Background: Proficiency in Microsoft Office.Database/SQL/VBA familiarity preferred. Time management, planning and organization skills are a must.
Minimum Years' Experience: 1 year of professional experience (applicable intern experience will be considered).
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Job ID 2019-3932
Category Risk Management